FNF Online Forum

You can go straight to the FNF Online Forum by clicking here:

www.fnf.org.uk/forum

The FNF forum charter, which applies to all users, can be found at the top of the Chat section within the forum.

What is the FNF Online Forum?

The FNF Online Forum is a membership service which allows FNF members to communicate with each other as a group through the FNF website. You may also have used similar services called message boards or bulletin boards. It works by allowing members to send messages, which other members are then able to read and reply to.

In many ways, the Forum replicates some of the functions of our branch meetings. If you are having problems or have a question about your case, you can post them in the Self-Help section. Other members can then read it, and reply with their thoughts, comments, support, suggestions and opinions.

The unique strength of the Forum is that it is available 24 hours a day all year round and can be accessed from all over the world –  so it’s great if you live a long way from your nearest branch, or if you next meeting is a little way off.

We also have Chat areas where you can voice your opinions, discuss the latest news and meet other members of Families Need Fathers.

The best way to find out about the FNF Online forums is to get signed up and have a look for yourself – it’s really easy, only takes a few minutes and you can read instructions on what to do below (‘I am a member of FNF – how do I sign up?’)

Who can be a member?

The FNF Online Forum is available for the use of paid-up members of Families Need Fathers.

To find out the benefits of being a member and how to sign up, please click here.

I am a member of FNF – how do I sign up?

To sign-up, you will need the following information, as supplied when you signed up with Families Need Fathers:

1. Your name

2. Your postcode

3. Your e-mail address

To sign up all you need to do is:

1. Visit http://www.fnf.org.uk/forum

2. Click ‘ Register’.

3. Read the terms and conditions and, if you're happy, click I Agree...
   

4. Enter your name, e-mail address, postcode and  choose a password.

5. Type in the letters of the Confirmation Code (this is to protect the forum from automated registrations and other nasties))

6. Click ‘Submit’

Sit tight, as your registration will need to be verified, but soon you will receive an e-mail confirming your membership and you will be ready to go.

Please note that until mid-November there may be a short delay in the approval of your membership.

Just head for http://www.fnf.org.uk/forum, click Log-In, type in your username and password and away you go.

How do I start a new topic?

Simply navigate to the area you would like to post in (for instance, if you have a self-help question about Cafcass you would click ‘Self-help’ and then ‘Cafcass’) and click NEW TOPIC:

Choose a subject for your message, type your message and click ‘Submit’.

 

 

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How do I reply to an existing topic?

If you’d like to reply to a discussion already in progress, navigate to the message you wish to reply to and click POST REPLY:

Type your message (you can also alter the subject if you wish) and click ‘Submit’.

How do I keep up to date with new posts?

There are two main ways to keep up to date with new activity on the FNF Forum.

First of all, you can use the toolbar above ‘Board Index’:

This allows you to see new activity in three difference ways:

• View answered posts – See posts which have not had any replies yet.

• View new posts – See posts which were posted since your visit.

• View active topics – See posts which have had the most recent replies. 

You can also ‘Subscribe’ to particular forum areas or topics. This means that you will be notified when there is a new post or reply in a particular topic or forum area.

To do this, navigate to the forum area or topic you would like to be kept up-to-date on (for instance, if you want to be told when there are new self-help posts about Cafcass, click ‘Self-help’ then ‘Cafcass’. If there’s a specific thread you want to keep an eye on, click into that as well).

Click SUBSCRIBE TOPIC or SUBSCRIBE FORUM as appropriate.

You will now receive an e-mail when a new post or reply is made, with links to the post, the topic or the Forum.

Please note: You will only receive one notification e-mail per subscription in between log-ins. So, if you receive a notification e-mail but don’t visit the Forum, you won’t be notified again if there are new posts until the next time you log-in.

To unsubscribe from notifications, repeat the above process and you will find that the SUBSCRIBE FORUM/TOPIC button has been replaced with UNSUBSCRIBE FORUM/TOPIC.

You can also view and maintain your subscriptions through the User Control Panel (see below).

Can I be notified when people reply to my posts?

Yes – when posting, or replying to another post, if you tick the box marked ‘Notify me when a reply is posted’, you will receive a notification when replies are made to your post.

Again, you will only receive one notification of new replies between each time you log-in.

How do I change my profile and signature?

You can change your profile (the information other users can see about you) and your signature (the message displayed at the end of each post you make), as well as change your avatar and manage your subscriptions by visiting the User Control Panel, underneath the Board Index.

By default, your profile and signature are blank.

I've forgotten my password! 

No problem. You can have your password reset and e-mailed to you here:

 http://www.fnf.org.uk/forum/ucp.php?mode=sendpassword

 You will need to know your username and the e-mail address you registered with

I'm ready to go!

Great! Head for http://www.fnf.org.uk/forum

I’ve got another question!

If you’d like help with anything not listed here, please post in the New Forum Help area, e-mail webmaster@fnf.org.uk or call 0300 0300 110